Terms of service

General Terms and Conditions (GTC)

1. Scope

These General Terms and Conditions (GTC) apply to all orders placed through our online shop.

2. Contracting Party

The purchase contract is concluded with: Fitaura
Anastasiia Zinserling
Dr.-Neumeyer Straße 228
91349 Egloffstein
Germany
Email: nastena1409@gmail.com

(hereinafter "Seller")

3. Conclusion of Contract

The presentation of the products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog.
By clicking the "Buy Now" button, you place a binding order. The purchase contract is concluded as soon as you receive an order confirmation by email.

4. Prices and Shipping Costs

All prices are final prices. According to Section 19 of the German Value Added Tax Act (UStG), no sales tax is charged or shown.

`` Shipping costs are displayed separately during the ordering process.

5. Payment

Payment can be made via PayPal, credit card, or one of the payment methods offered in the shop.
Shipping will only occur after full payment has been received.

6. Delivery

Delivery will be made to the address you provide.
Delivery times are usually 2–4 business days within Germany. Any deviations will be indicated on the product page.

7. Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.
You can find more detailed information under "Withdrawal Policy."

8. Warranty

The statutory liability for defects applies. For complaints, please contact us at the above email address.

9. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr
We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

10. Final Provisions

German law applies.
Should individual provisions be invalid, the remainder of the contract shall remain valid.